Robinson — Real Estate Agency in Newcastle

Reviews of Robinson

• Wyatt

  Added 2016.09.16

  Secondly, Robinson staff (2 different staff members in 2 separate conversations) advise you that you must give 21 days notice when vacating after the lease has ended, which is correct. What is NOT CORRECT is Robinson staff tell you that this 21 days notice must be on a business day (M-F) during business hours. Fair trading legislation does not support this made up rule by Robinson (and I have clarified this with Fair Trading directly), and I have to wonder how many renters in Newcastle have been charged up to 2 extra days based on Robinsons false and misleading information that notice has to be provided on a business day.
• Charles

  Added 2016.08.03

  The fourth point is that Robinson is in receipt of the tenants copy of the inspection report And have still insisted the property required a $395 worth of recelaning for a tiny one bedroom unit. Hilarious, considering they have been provided with the report. Oh, and according to Robinson, after cleaning the toilet and leaving disinfectant in the toilet bowl, this constitutes it needing to be cleaned again. Also of note is that, to date, 8 days after their "inspection", we are still yet to receive one single photo from them showing all the "dirty" issues.
• Gavin

  Added 2016.06.28

  I found the team at Robinson's extremely professional and their market knowledge made me feel like I was making the right decision when I was selling my home. Mike & his assistant Sonia guided me through what was an emotional time. They listen to all my concerns and we worked together . I couldnt recommend them highly enough.
• Julian

  Added 2016.05.18

  There is service that is good, excellent, and then there is exceptional. Jokingly I set Tenika my sales agent the task of selling my apartment by my birthday (2 weeks). It was sold on the first inspection at a price that I was more than I expected. I live in Sydney but that was no barrier as everything has handled professionally and promptly, nothing was a problem. I would highly recommend Robinsons to anyone purchasing, or selling. I purchased from them and their service was excellent then, and selling their service was exceptional. 10 out of 10.
• Benjamin

  Added 2016.01.23

  What I also note, after reading these reviews, is that Robinson ask posters of negative reviews to remove them if their issues have been resolved. I guess some companies will do anything for a good review. Clearly what they don't get is that the negative experience still occurred, and the review is based on that. Talk about a lack of ethics and integrity, and the art of ripping off unsuspecting tenants with false and misleading information to scam an extra couple of days rent.
• Sean

  Added 2015.06.27

  Family member recently rented a property through Robinsons, The Junction. Currently applying for the bond back but have had a few interesting experiences with this. I will list a couple below:
• Mason

  Added 2015.04.15

  for Newcastle and supported by the fantastic, efficient Sonia. Thank you again.
• Luke

  Added 2015.02.15

  I wouldn't buy through anyone else - Mike Flook is the ethical standard
• Joseph

  Added 2014.08.23

  Thirdly, Robinson property held a second open for inspection without permission or authority to do so. We agreed to one inspection, of which they left all the windows open on the vacant property after the open house and there were no security screens (Robinson have denied this) and they simply held a second inspection without permission 3 days later, and after the property had been cleaned for exit.
• Isabella

  Added 2014.01.06

  We look forward to the Fair Trading process and putting our experience formally on the record.
• Cole

  Added 2013.07.12

  Firstly, Robinson lost the initial inspection report and state they never received it.
• Owen

  Added 2013.06.20

  Sonia from Robinson Property The Junction was extremely attentive and friendly, she made everything super easy for us. Thanks again!!